Post:
Security Operations Center (SOC) Manager
Total Vacancies:
Department:
IT
Description:
Responsibilities:
Team Leadership and Management:
o Manage and lead a 24x7 SOC team, ensuring optimal staffing levels and shift coverage.
o Recruit, train, and mentor SOC analysts and engineers, fostering a culture of continuous learning and professional development.
o Conduct regular performance evaluations, provide constructive feedback, and implement performance improvement plans as needed.
o Motivate and inspire team members, boosting morale and creating a positive work environment.
o Handle escalated incidents and provide guidance to the team during critical situations.
· Operational Management:
o Oversee the daily operations of the SOC, ensuring timely and effective incident detection, analysis, and response.
o Develop and maintain SOC policies, procedures, and workflows, ensuring adherence to industry best practices and compliance requirements.
o Monitor and analyze SOC metrics, identifying trends and areas for improvement.
o Manage and prioritize security incidents, ensuring efficient resolution and minimizing impact to the organization.
o Ensure the SOC meets or exceeds service level agreements (SLAs) and key performance indicators (KPIs).
· Project and Task Management:
o Plan, execute, and manage security operations projects, ensuring on-time and within-budget delivery.
o Prioritize tasks and manage workload effectively, ensuring the team meets deadlines and objectives.
o Develop and maintain project documentation, including project plans, status reports, and lessons learned.
o Coordinate with other IT teams and stakeholders to ensure seamless integration of security operations.
· Customer Satisfaction and Service Delivery:
o Ensure the SOC delivers high-quality service and maintains excellent customer satisfaction.
o Develop and maintain strong relationships with internal and external stakeholders.
o Proactively identify and address customer needs and concerns.
o Communicate effectively with stakeholders, providing regular updates on security incidents and operations.
· Attention to Detail and Reporting:
o Maintain meticulous records of security incidents, investigations, and actions taken.
o Generate regular reports on SOC performance, including incident metrics, trends, and recommendations.
o Ensure accuracy and completeness of all SOC documentation.
Educational Qualification:
Essential Qualification:
Bachelor's degree in computer science, Information Security, or a related field (or equivalent experience).
· Minimum of 10 years of experience in Network, Cybersecurity & operations, with at least 3 years in a management role.
· Strong understanding of security concepts, technologies, and best practices.
· Proven ability to lead and motivate a team in a 24x7 environment.
· Excellent project management and task management skills.
· Strong analytical and problem-solving skills.
· Excellent communication and interpersonal skills.
· Ability to work effectively under pressure and in a fast-paced environment.
· Relevant certifications (e.g., CISM, PMP, ITIL, Security+, GSOM & relevant technical certifications) are highly desirable.
· Experience with SIEM, SOAR, and other security tools.
Posted On:
15/05/2025
Last Date:
Location:
Experience:
10
Prefered Gender:
Male or Female
Location:
Gurugram
Min Salary:
Max Salary:
Min Age:
Max Age: